Privacy Policy

Effective Date:  2nd July 2026

Introduction

This Privacy Policy explains how Studio Mustard collects, uses, and protects your personal information when you visit our website or contact us.

Studio Mustard is the trading name of Cue The Mustard Limited, a company registered in Scotland (Company Number SC722001).
We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

When you contact us through our website, email or telephone, we may collect:

• Your name

• Company or organisation name (if applicable)

• Email address

• Telephone number

• Details of your enquiry or project

• Any other information you choose to provide
   

If you become a client, we may also collect information necessary to provide our services, prepare quotations, invoices and contracts.

How We Use Your Information

We use your personal information to:
 

• Respond to your enquiries

• Discuss potential projects and provide quotations

• Deliver our video production, photography and creative services

• Communicate throughout a project

• Issue invoices and maintain business records

• Improve our customer service and website
   

We will only use your information for purposes related to your enquiry, project or our legitimate business activities.

Legal Basis for Processing

We process your personal information under one or more of the following legal bases:

• To take steps at your request before entering into a contract.

• To fulfil our contractual obligations where you engage our services.

• For our legitimate interests in managing enquiries, providing services and operating our business.

• To comply with legal and accounting obligations where required.
   

Sharing Your Information

We do not sell, rent or trade your personal information.

Where necessary, we may share your information with trusted third-party providers who help us operate our business, such as:
 

• Cloud storage providers

• Email service providers

• Accountants and professional advisers

• Website hosting providers

• Software used for project management, invoicing or file delivery
   

These providers are only given access to the information necessary to perform their services and are required to keep your information secure. We may also disclose information where required by law.

Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries

• Deliver our services

• Meet legal, tax and accounting obligations

• Resolve disputes or enforce agreements
   

When information is no longer required, it will be securely deleted or anonymised.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. While no online transmission can be guaranteed to be completely secure, we work to ensure your information is handled responsibly and securely.

Your Rights

Under UK data protection law, you have the right to:
 

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where appropriate.

• Request restriction of processing in certain circumstances.

• Object to processing based on legitimate interests.

• Request transfer of your personal information where applicable.

• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your information has been handled improperly.
   

Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Studio Mustard (Cue The Mustard Limited)
4 Aird Mhor
Mallaig
Inverness-shire
PH41 4RJ

Email: info@studiomustard.co.uk
Telephone: 07707 701253

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, our website or legal requirements. Any updates will be published on this page with a revised effective date.